Frequently Asked Questions
Here you can find the information you may need while using our services.
How to submit the order?
It is very simple to start cooperation with us. You should fill in the form that is placed at Essaypromo.com website. Please, make sure that you gave us a valid e-mail. After making an account you can add all extra files and tell us how many pages you need, determine a specific theme and choose some additional option to your order.
How much will I pay for my order?
For your comfort, our system proposes an automatic calculator. There are several factors that can influence the price of your order:
• academic level
• additional options
How to add extra files to my order?
After submitting the order, you will get access to your personal control panel, where you can add all additional information and communicate with the writer of your paper. Our system allows you to attach up to 20 MB of files in the most used formats. If you have any troubles with it, you can send all the files to our e-mail. In this case, do not forget to mark the number of your order.
May I change my order?
We highly recommend you to make sure that you give us all the important information and instructions before making the payment. As soon as you pay for your order, the writer will start working, then you can not make any changes using the personal control panel. In this case, you can contact our support team and we can discuss the problem.
When will I get my work?
Your order will be ready by the deadline which was set when submitting your order. If you need to get your order earlier, please, contact our managers. We try to do all we can for you to be satisfied.
How will I receive my work?
As soon as your paper is ready, you will have an opportunity to download it using your personal control panel. Please, notice, that first, you will look at your work at a preview version. If you are satisfied with our job, you will be able to download it in the most popular formats. Also, we can send your paper to your e-mail.
What if I am not happy with my order?
For some reason, you can not be satisfied with the order. We can understand the situation when the s may not match your expectations. We are ready to listen to you and propose a free revision to reduce this difference. Please, remember, that the number of free revisions is limited according to the revision policy of Essaypromo.com.